Cancel your subscriptions, delete your profile and just use google, this is a massive scam and you’re not anonymous as advertised and they will bombard you with ads everywhere that will spill the beans on your secret, I don’t have ed, pe and e.t.c so I’ll keep my profile and post up, Google is more helpful, doesn’t sell nearly as much data and doesn’t require a subscription fee.
If this is your concern and approach, I think it best you realise ALL apps track stuff and do this, best not to scare monger people trying to make positive change without providing evidence based, fact checkable proof.
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Hi there,
Jordan from Mojo’s customer support here. I wanted to follow up to help address your concerns regarding privacy.
First of all I would like to assure you that we take your privacy very seriously, and you are very welcome to review our privacy policy here: https://mojo.so/legal/privacy. I would also like to stress we have strict protections in place to ensure that no sensitive data is shared with advertisers.
From what you’ve mentioned it sounds like you have had some ads show up on your social media feed about sexual health is that correct? If so one thing that I would like to clarify is if you click on a Mojo ad, or search for us on a search engine, the search engine or platform will likely track that you’ve gone to our site (this happens without any involvement from us). Other companies will then often pay to serve ads to anyone that’s clicked on Mojo. This may explain why you have started receiving these ads and if so I am sorry this wasn’t clearer.
I hope that helps address your concerns, and if you would like to talk further please email us at support@mojo.so as we will be really happy to chat.
We love mojo bro, go back to google mate
Appreciate you flagging this - privacy in apps like Mojo is really important and shouldn’t be overlooked
I’m JB - Mojo’s technology director. It’s my responsibility to make sure we do what we’re supposed to around data regulations, but also that our technical systems will be compliant even in the face of errors/mistakes/misunderstandings
Although Mojo serves customers around the world, we currently follow GDPR (or more specifically, the UK Data Protection Act) globally. It has stringent requirements around protecting both “special category data”, and respecting customer choice in terms of tracking around the web (ie cookie/tracking consent). We take these seriously and have gone quite a bit beyond the regulatory requirements to make sure we can sleep soundly knowing we’ve protected people’s data properly
To get a bit more specific, there’s two things built into our system to guarantee data can’t be misused - even if someone made a mistake or misunderstood the requirements:
- Special category data: the most sensitive data in our system (basically, info relating to health, sex life + sexual orientation) is kept separate from your regular account data. It’s held against what we call a “pseudonym profile” (GDPR defines the concept of pseudonymization). Anything identifiable is held on the “regular profile”, and systems relating to advertising/tracking/marketing are prevented from crossing that barrier between the “regular” and “pseudonym” data. This makes it impossible for the sensitive stuff to get anywhere near ads etc.
- Cookie consent: when you first arrive on the Mojo website, we show a popup asking what tracking you’re happy to agree to. If you haven’t explicitly consented to tracking across companies for advertising, haven’t made a decision yet, or we don’t have any record of you making a decision, nothing identifiable is communicated with ad networks. And by “identifiable”, we don’t just mean obvious stuff like your name, but also click IDs, IP addresses, postal codes, fingerprinting, etc. Again, we’ve designed the system to make it impossible for these protections to be bypassed etc. due to some mistake or misunderstanding.
I know it’s frustrating when companies are tracking you across the web - I use ad/tracker blocking, iCloud Private Relay etc myself and it still happens all the time! But I’m proud to say that even if you don’t use any tools like that, Mojo won’t do anything to track you without you opting-in, and doesn’t use your sensitive data for tracking at all.
Hope this helps address the concerns a bit.
JB