App is invasive to your privacy

Please delete your account right now, this app claims to keep you anonymous then sells all your information all over the internet then you’ll get bombarded with ads about Cialis, Viagra and e.t.c so it will spill the beans on you, I don’t have any issues with ed, pe and e.t.c so I’ll keep my profile and post up for others to see, I was curious to see what it was about and if it could help people with various bedroom techniques and building healthy relationships and it’s very minimal help, you can honestly get more help from google and you won’t need to pay a subscription fee or sell your data to every company interested, this shit is a massive scam, please cancel your subscription asap!!.

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Hi there,

Jordan from Mojo customer support here. I am sorry to hear you have some concerns about your privacy on our app, and I’d really love to help address these for you.

First of all I would like to assure you that we take your privacy very seriously, and have protections in place to make sure that no sensitive data is shared to advertisers.

From what you have mentioned it sounds like you started receiving some ads for viagra and cialis after joining our app is that correct? If so, I would like to note that if you clicked on a link to Mojo on a search engine, or clicked on one of our social media ads, then the search engine or social media platform will have recorded that you clicked on our site/ad (this happens without any involvement or action from us). Other companies such as pill websites, can then pay these platforms to then advertise to people who have clicked on Mojo. From what you have mentioned I suspect this is what you’ve experienced, and if so I am sorry that it wasn’t clearer.

If you still have any concerns though, I would encourage you to review our privacy policy here: https://mojo.so/legal/privacy. Of course if you still have any further questions please feel free to email us at support@mojo.so and I would. be very happy to talk further.

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Appreciate you flagging this - privacy in apps like Mojo is really important and shouldn’t be overlooked

I’m JB - Mojo’s technology director. It’s my responsibility to make sure we do what we’re supposed to around data regulations, but also that our technical systems will be compliant even in the face of errors/mistakes/misunderstandings

Although Mojo serves customers around the world, we currently follow GDPR (or more specifically, the UK Data Protection Act) globally. It has stringent requirements around protecting both “special category data”, and respecting customer choice in terms of tracking around the web (ie cookie/tracking consent). We take these seriously and have gone quite a bit beyond the regulatory requirements to make sure we can sleep soundly knowing we’ve protected people’s data properly

To get a bit more specific, there’s two things built into our system to guarantee data can’t be misused - even if someone made a mistake or misunderstood the requirements:

  1. Special category data: the most sensitive data in our system (basically, info relating to health, sex life + sexual orientation) is kept separate from your regular account data. It’s held against what we call a “pseudonym profile” (GDPR defines the concept of pseudonymization). Anything identifiable is held on the “regular profile”, and systems relating to advertising/tracking/marketing are prevented from crossing that barrier between the “regular” and “pseudonym” data. This makes it impossible for the sensitive stuff to get anywhere near ads etc.
  2. Cookie consent: when you first arrive on the Mojo website, we show a popup asking what tracking you’re happy to agree to. If you haven’t explicitly consented to tracking across companies for advertising, haven’t made a decision yet, or we don’t have any record of you making a decision, nothing identifiable is communicated with ad networks. And by “identifiable”, we don’t just mean obvious stuff like your name, but also click IDs, IP addresses, postal codes, fingerprinting, etc. Again, we’ve designed the system to make it impossible for these protections to be bypassed etc. due to some mistake or misunderstanding.

I know it’s frustrating when companies are tracking you across the web - I use ad/tracker blocking, iCloud Private Relay etc myself and it still happens all the time! But I’m proud to say that even if you don’t use any tools like that, Mojo won’t do anything to track you without you opting-in, and doesn’t use your sensitive data for tracking at all.

Hope this helps address the concerns a bit.

JB

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I wasn’t worried, but thanks for the detailed explanation of mojos security!!

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To be honest, i have been receiving ads for Viagra but thats probably because you researched on how to get and stay hard or something along the lines of what Viagra does and thats why you are getting those ads. Im not payed to say this and im not confirming that Mojo doesnt sell your information, im just saying it might be the search algorithms fault if your getting those ads like me.